Lit Review #4

2)Deepa, S., and Manisha Seth. "Do Soft Skills Matter? – Implications For Educators Based On Recruiters' Perspective." IUP Journal Of Soft Skills 7.1 (2013): 7-20. Business Source Premier. Web. 21 Mar. 2016.

3) Summary: In the workplace today, individuals seldom work alone and many times must work together with at least one individual on a project. This teamwork requires soft skills. Many recruiters were interviewed in this study on what skills were important to them in potential candidates. The importance of soft skills was emphasized and communication skills were the #1 skills recruiters stated that employees need to succeed in the workplace. Although hard technical skills are always wanted and crucial, many recruiters in this article stated that if strong soft skills are shown in an interview it can go a long way.

4) Manisha Seth- specializes in human resource management, stress management, talent management, and teaching effectiveness. All domains which hr and employee health are under. She has been cited over 30 times and written various articles all revolving around employees in the workplace.

5) Key Terms: 1) Soft Skills (as defined in article) (may be best definition I have found)- umbrella term covering various survival skills such as communication and interpersonal skills, emotional intelligence, leadership qualities, team skills, negotiation skills, time and stress management and business etiquettes.

2) Technical Expertise: opposite of soft skills. These are knowing what to do on the job such as how to work a computer etc. Although recruiters look for these skills, strong soft skills in an interview can help secure a job.

6) Quotes:

"Soft skills are necessary in the workplace for professional success. They are vital at every level of an organization if it is to function smoothly and productively" (page 8)

" Other surveys and studies also show that employers are often more concerned about soft skills or attitudes rather than technical knowledge or competencies." (page 9)

"The ability to effectively communicate with managers, superiors, bosses, and coworkers plays a definite role in workplace success." (page 16)

7) Value: Recruiters are the first step for individuals getting jobs. Many times it is hard for a recruiter to judge a persons technical skills besides what is stated on the individuals resume. This is where soft skills play a huge part. If the candidate can display good communication and interpersonal skills many times it leads to them getting a job. Interviewing well is a very important skill. This article also does research that shows almost 9/10 recruiters find soft skills to be very important which supports my argument. On top of that soft skills were one of the most selected skill set being considered a 'must have' for job success which also supports my argument.